Website and API degraded performance

Incident Report for OpenSea

Resolved

This incident has been resolved.
Posted Nov 30, 2021 - 19:22 UTC

Update

The index has been recovered
Posted Nov 30, 2021 - 19:21 UTC

Monitoring

We are presently recovering our search index, and our site and API are available.
Posted Nov 30, 2021 - 18:34 UTC

Update

We have identified a problem with our search index. This only affects search and does not affect user or on-chain data
Posted Nov 30, 2021 - 18:18 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 30, 2021 - 18:00 UTC

Update

We are continuing to investigate this issue.
Posted Nov 30, 2021 - 17:13 UTC

Investigating

We are currently investigating an issue on our platform in which our website and API are not properly returning data.
Posted Nov 30, 2021 - 16:58 UTC
This incident affected: API and Website.